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Concord creates and markets software
that automates technology management for IT departments of large
corporations, telecommunications carriers and service providers.
These businesses compete and succeed based on dependable IT
services. The eHealth Suite helps them succeed because it installs
in under two days, and quickly manages the quality and performance
of services like data, wireless, Internet, and cable. The eHealth
Suite identifies what’s broken, or about to break, in
real-time. It reduces IT failures and slowdowns that affect
businesses and resolves problems faster – improving employee
productivity, lowering overhead costs, and delivering a return
on investment generally within 6 months.
Products:
eHealth Suite: Distributed eHealth / AdvantEDGE View / Console
/ Developer Program / Health Reports / Live Health / Live Health
– Fault Manager / Service Level Reports / Traffic Accountant
/ TrapEXPLODER |
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Regardless of your type of business, your
success depends on how effectively you can keep your customers
satisfied. In today’s increasingly volatile business
climate, however, the challenges you face on the road to success
can be overwhelming. How do you grow your business, find new
revenue streams, and optimize the customer experience, while
decreasing operational expenses to achieve maximum profitability?
HP OpenView is the answer.
Number one in Total Customer Satisfaction, HP OpenView assures
long-term value to you and through you to your ultimate end-user
customers. A leader in software and service-driven management
solutions for both service providers and enterprise organizations,
HP OpenView optimizes company performance and availability,
anticipates problems before they occur, and creates the ultimate
customer experience.
IT management and computing utility software: HP will expand
investments in HP OpenView to extend benefits beyond servers
and storage to printers and PCs. This is good news for CIOs
who are becoming more concerned with improving management
of all technology across a network, from the data center to
the copy room.
New investments in "virtualization" products for
better management will improve the utilization of IT assets,
also key on the CIO agenda for 2003. For example, HP's Utility
Data Center (UDC) creates a virtual environment comprised
of customers' own systems and those within an HP data center.
Instead of ramping-up internal IT resources to manage big
processing spikes, customers contract for a certain amount
of computing capacity from HP and pay only for usage time.
This provides a new way to adapt to fluctuations in service
demands-and cost-effectively. |
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Lucent’s world-class operations support
software helps simplify network management and create new revenue-generating
services.
Only Lucent offers a software portfolio that includes globally-proven
and new innovative solutions enabling Service Providers and
Enterprises to optimize the performance of their existing
network infrastructures.
Our unified network management and service creation software
delivers maximum flexibility, reliability and scale, so you
can simplify administration, reduce operating costs and grow
revenues by deploying new services. |
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The Core Management Solution
Micromuse is the leading provider of service and business
assurance software. Micromuse's Netcool® suite, which
began shipping in 1996, is the core IT management solution
in many of the world's most successful service providers and
enterprises.
By monitoring the infrastructure for problems, the Netcool
suite helps your network and IT operations teams address problems
before they affect the uptime of revenue-generating applications
and customer services.
By providing end-to-end monitoring and management solutions,
Netcool applications help you achieve significant IT budget
savings, avoid costly downtime, and deliver immediate and
measurable returns on investment.
Products: Netcool Suite: OMNIbus / Reporter / Impact /
Visionary / Precision / SLA Manager / Webtop / Broadband Solution
/ Security Management Solution / Service Monitors: Internet
(ISM) / Usage (USM) / Systems (SSM) / Wireless (WSM)
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Open Service (Open) is the premier provider of
network security event management solutions that anticipate
potential security breaches and proactively ensure network availability.
We enable enterprises and service providers to continuously
protect and manage their mission-critical security and network
assets.
NerveCenter and SystemWatch collect and consolidate events in
heterogeneous environments. Filtering then illuminates and forwards
only the significant events to management consoles, thus allowing
organizations to leverage their existing management software
investments. NerveCenterís SNMP event correlation and
root cause analysis capability, along with SystemWatchís
patented intelligent agent technology, result in a powerful
and unique offering that delivers more effective, efficient
and responsive IT operations. |
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PerformanceIT creates the critical technology and provide
the managed services you need to keep your IT resources up and
running. . .
Take charge of your systems.
ProIT ensures the availability, health, and security of your
business processes. ProIT monitors network and application performance,
detects abnormal system activity, reduces operational expense,
and minimizes the risk for human error on the network. Take
control with ProIT.
Add our experience to your team.
But technology is only part of the story. You need the right
people too. Our experts monitor your network – 24/7.
We look for potential trouble spots, recommend solutions,
and fix problems before they become your worst nightmare.
Explore the ways you can benefit from our managed services.
Do More. Worry Less.
At Performance IT, we share the risk, reduce the headaches,
and improve your quality of life. So your systems will be
always on, always up.
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SMARTS (System Management ARTS Incorporated)
is the leader in Quality of Experience Management.
Our mission is to ensure Quality of Experience for every customer
through intelligent, business-focused management solutions
that identify and correct any problem, in any technology,
anywhere in the IT infrastructure. SMARTS solutions empower
organizations to deliver the highest Quality of Experience,
by unifying the management of networks, systems and applications
to sustain customer service levels. The SMARTS InCharge suite
takes a holistic approach to infrastructure management, leveraging
a common information model across IT and business domains
as well as patented Codebook Correlation Technology to offer
unique business benefits. These benefits include: reduced
operational costs; improved quality of service; faster launch
of new services; and the ability to align IT management with
business objectives |
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